Public Service in the Digital Age: Transforming Government through Innovation and E-Governance

Masnona Asiri

doi:10.62596/eir.bt6mxx20

Authors

Masnona S. Asiri School of Graduate Studies, Sulu State University, Jolo, Sulu 7400, Philippines Author

DOI:

https://doi.org/10.62596/eir.bt6mxx20

Keywords:

Digital Transformation, E-Governance, Public Service

Abstract

Digital transformation is reshaping public service by enhancing government efficiency, transparency, and citizen-centered service delivery through innovation and e-governance. Strengthening digital competencies, leadership, and organizational capacity enables public institutions to adopt emerging technologies while addressing challenges related to cybersecurity, inclusion, and ethical governance. Ultimately, investing in digital innovation and workforce development supports responsive, resilient, and sustainable public service.

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